All devices must be authenticated prior to connection, and you can further protect your account by enabling 2-factor authentication. Although Splashtop is a great remote desktop access and screen sharing tool, there are numerous competitors that should be considered. Splashtop is the ONLY remote access product capable of delivering full audio and HD video streaming and even interactive 3D gaming. Review. Splashtop provides a selection of support streams. However, there are a few global features that are worth mentioning. For example, all subscriptions come with file transfer tools. Splashtop’s user interface is simple and tidy. Setting up Splashtop for remote access across an entire network of computers is surprisingly easy. For starters, Splashtop Business Access enables computer access from anywhere. You can use the Splashtop Business package for personal or business use. Designed to help users make confident decisions online, this website contains information about a wide range of products and services. Splashtop is a comprehensive remote desktop software with offerings for individuals, business teams, and IT professionals. Splashtop is a great and reliable remote desktop software that I would recommend to anyone needing to access other monitors for work-related purposes. Splashtop is a powerful remote desktop access program backed by a range of features. Splashtop - A better your custom Streamer. Splashtop is backed by powerful security features. LogMeIn Pro. In general, Splashtop’s pricing is very competitive. For individuals, the interface is simple and enables you to connect to a remote desktop in just a few clicks. Description Splashtop Personal - Remote Desktop gives you high-performance remote access to your PC or Mac from your Windows tablet. Get Splashtop Business if you will be using Splashtop for work. It’s a reliable software designed to assist users in remotely supporting the servers and computer of their clients. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such. Splashtop allows you to connect across nearly any device and protects your sessions with strong security features. When connecting from an Android smartphone to a Windows desktop, there was almost no visible lag. At the same time, Splashtop enables you to access and manage unattended computers from any device with its intuitive app. Overall, the user interface is simple and intuitive, but don’t expect any fancy features.You can screen share and access different devices remotely, and both the desktop and smartphone apps are attractive and work well. Prices range from $60 to $99 per user per year. (1) Although its frame rate is suitable for games its input is notas you cannot hold a key down. About Splashtop Remote Support . The company offers a simple remote desktop interface for individuals and business users as well as a helpdesk interface that’s tailored toward IT professionals. Splashtop is a remote support solution designed for managed service providers, IT professionals and help desk staff. For IT plans that require attended access, there must be someone at the remote computer to accept the remote session. Splashtop offers a selection of plans aimed at users with different needs. All plans also include session logging, which is typically reserved for enterprise applications. It basically enables unattended remote access to a specified number of Mac and Windows computers by an unlimited number of licensed technicians. Individual plans and some IT plans offer unattended access, in which case the remote session starts immediately. Individuals, IT professionals, business teams, Starting from $5/user/month for individuals or $17/user/month for IT technicians, 256-bit AES encryption, 2-factor authentication, Michael Graw is a freelance writer and journalist based in the Pacific Northwest, How to Minimize the Risks of Remote Access for Your Business. Reproduction in whole or in part is strictly prohibited. Getting started involves signing up for a new account, providing a few personal details, and installing the required apps on the devices you plan to use. The software enables technicians to connect remotely to unattended computers within your network. We do not feature all providers on the market. 2 years ago. The file transfer feature was also fast and efficient. ... 22 posts; 1 follower Just note that all plans are billed annually—there is no option to pay month-to-month. Save time & money with the latest Top10.com lists, Make sure the email address you entered is correct, Your password has to be at least 6 characters long, Something went wrong. File transfer: Yes. (Access across the Internet requires purchase of the optional Anywhere Access Pack.) The support staff takes security very seriously. Check that everything's correct, fill in your details, and submit your review! Different devices also use slightly different interfaces, as to be expected. There are numerous specialized Splashtop plans available. Individuals will be most interested in the Business Access plans, which start at $60 per year for a single user. Splashtop provides online ticket submission and chat support for all users. Hands on: Samsung Galaxy S21 Ultra review, WhatsApp users are increasingly moving to other platforms, Where to buy PS5: all the latest restock updates, How to watch WandaVision online: stream all-new Marvel series on Disney Plus now, Why Samsung’s Galaxy S21 doesn't come with a charger, Why your next TV should be a TCL OD Zero mini-LED, Not all features are available on all devices. I have used Splashtop for several years. I've been using Splashtop for quite some time now and I have to say that it has made my life far less frustrating. All plans come with a seven-day free trial. Use Splashtop for free to access your computer on the local network with best-in-class video streaming performance. Cost was a driving factor and it fit well into my budgetary guidelines. RDP is protected by firewall. What Services and Features Does Splashtop Offer  Distinct software for individuals and IT professionals. We found that the wait for help during the business week can be more than 30 minutes by live chat, which is less than ideal if you run into an issue with the software. Splashtop provides remote access solutions for a range of users. It's a faster and simpler alternative to GotoMyPC, LogMeIn Pro, WebEx, and other remote access solution. - View and edit files remotely. Splashtop Business includes a commercial use license, anywhere access, annotation, access to 10 computers, transfer files, remote print, email/telephone support and more. Company listings on this page DO NOT imply endorsement. There was a problem. Splashtop Personal is an easy way to access anything on your Mac from any computer or device, including Windows, Mac, iOS, Android, Kindle, Blackberry and more. TechRadar is part of Future US Inc, an international media group and leading digital publisher. Splashtop is a one-stop shop for remote desktop software. use it to access your personal computers for non-work related purposes. People discuss, price, satisfaction level and more. If you have a small business team, the Business Access Pro plan costs $99 per user per year and offers features like chat, multiple simultaneous connections, and wake-on-LAN. Overall, Splashtop performs well. Except as expressly set forth in our Terms of Use, all representations and warranties regarding the information presented on this page are disclaimed. The cost might be high, but Splashtop does have one shining feature: it’s really good at streaming high quality video and audio. Fees are billed annually, but the pricing structure varies. All data transfers are backed by 256-bit AES encryption and TLS. Finally, Splashtop Education costs $29.99 per teacher per year and includes screen share tools designed for educational settings. NY 10036. The software also comes with some great extra features, powerful security on all levels, and a detailed knowledge base. Splashtop also comes with a selection of additional features that vary according to the plan you’re using. © A streamer package then needed to be downloaded onto the devices we wanted to access. For instance, business remote access costs a flat monthly fee per user, while the remote IT support plan is based on a flat monthly fee per set of computers. Splashtop has a reputation for strong performance, and it lived up to that reputation in testing. In this Splashtop review, we’ve analyzed some of the best remote desktop software available. We trialed the Remote Support plan, which involved installing the Splashtop app on the device we wanted to connect from. Splashtop is a great choice for those without much tech experience. Just enter your email below and we'll send you verification code. Splashtop is the easiest, fastest, secure remote desktop app for accessing your Windows or Mac computer using your Android phone or tablet, from anywhere and at … We keep SC around for ad-hoc support. Windows, Mac, Android, iOS, and more are supported, and all versions are backed by powerful security features. Powerful solutions for large businesses and enterprises. Regardless of what Splashtop plan you choose, the software works across a wide range of devices. Screenconnect is great, but mostly use MSP Anywhere through our RMM. It’s important to note that your exact user interface will depend on the subscription you’re using. You can get in touch with Splashtop’s customer support team by phone, live chat, or email ticket. You can remotely connect to or from an Android or iOS mobile device using the Splashtop app, for example. We tested Splashtop by connecting to a Windows computer from an Android smartphone. Splashtop Business Pro is an economical, but ambitious, alternative to pricier remote access software like our Editors' Choice apps, TeamViewer and GoToMyPC. Fortunately, you will also have access to a large, beginner-friendly knowledge base containing a wealth of information. Splashtop does a fine job over a LAN of providing fast and comfortable remote screen access, with two big flaws. You can access all your connections through your Splashtop account, with no need for additional passwords. Splashtop Personal is for non-commercial use only, i.e. Thank you for signing up to TechRadar. It’s easy to set up and the user interface is responsive and beginner-friendly. Staff are friendly and knowledgeable, but wait times can be lengthy. Meanwhile, Remote Access for Windows is a great free alternative, but it can only be used with Windows devices. For example, its cloud services are hosted on Amazon Web Services, a platform secured by firewalls, encryption, DDoS protection, and more. For commercial use in a professional environment, please use Splashtop Business which is specifically designed for the workplace offering enhanced manageability, security, and compliance. I have been using Splashtop personal with the anywhere access pack to not only access my PC on my Galaxy Note 10.1, which more often than not is on the same network, but also to help family and friends when they have the inevitable problem. “This is an absolutely genuine and reliable provider. Main features: - You can create on-screen shortcuts for Microsoft Office apps, games, media players, browsing, file navigation, and more. A community forum is also available for more complex questions. All of this is a shame really as without these issues, splashtop is a great little product and works well but when a company behaves like this its really hard to speak well of them hence the 2 star review, not the 4-5 star it would be otherwise. Please be advised that the operator of this site accepts advertising compensation from companies that appear on the site, and such compensation impacts the location and order in which the companies (and/or their products) are presented, and in some cases may also impact the rating that is assigned to them. (2) There is no built in way to transfer files. Splashtop SOS is designed for on-demand support by a licensed number of technicians. As an Amazon Associate we earn from qualifying purchases. Splashtop offers wake-on-LAN with the Business Access Pro plan for individuals or for Remote Support and SOS plans. Alternatively, the SOS plan starts at $199 per technician per year and supports attended access for an unlimited number of computers. If you only need remote access capabilities for yourself, you can purchase the Solo plan. Just install the Splashtop control app on the device you want to use for remote control and download the Splashtop streamer app on the devices for remote access. Splashtop offers additional SOS plans that include limited unattended access. Splashtop offers several different software packages that cater to different types of users. It’s very affordable in the realm of remote support tools.—Devenish. Glassdoor gives you an inside look at what it's like to work at Splashtop, including salaries, reviews, office photos, and more. Splashtop is backed by a range of features. The product is available both in cloud-based and on-premise deployment options. Splashtop is the ONLY remote access product capable of delivering full audio and HD video streaming and even interactive 3D gaming. If you have a small business, you can purchase the Pro plan. Remote desktop solutions, especially over the internet, are known for choppy and low quality visuals (and typically no audio). I don't hesitate in recommending Splashtop as an in-house or remote support solution.”—Barham Technologies, “I was looking for a reasonably priced remote support solution that also enabled clients to use the same software to access their computers. Session recording is available where applicable, and support packages include a built-in chat module. Yes, all Splashtop plans include unlimited support by phone, live chat, and email ticket. Splashtop offers a wide variety of plans, enabling you to choose the option that’s most suitable for your needs. Overall, Splashtop is a powerful remote desktop connection manager backed by highly targeted plans and great security. Please refresh the page and try again. Splashtop is the next generation remote access, remote support, and collaboration solution. Get full access … Technicians can also remotely blank the screen of a connected device, securing sensitive information. It comes in four highly-specialized forms, with options for everyone from company IT managers to teachers. Please deactivate your ad blocker in order to see our subscription offer. You can also try the community forum for help if you can’t find what you need in the tutorial documents. Certain details, including but not limited to prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice. It starts at $199 per technician per year, and more expensive plans include unattended remote computer access. Better yet, Splashtop takes security and customer service seriously, so you can feel confident about using this software. Find out about the best alternatives to Splashtop in our guide to the Best remote desktop software. You can connect numerous unattended computers to ensure you always have access to important information. 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